Company LogoLuminousCV
Pricing
Pricing
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Help centre

Support

Find answers to common questions or reach out to us directly. We usually respond within one business day.

Getting started

Upload your CV and paste the job description on the Upload page. We tailor your experience to the role, improve ATS matching, and generate a polished result you can download from your Dashboard.

Account & sign-in

Manage your profile, connected sign-in methods, and password from the Account page. If you cannot sign in, use the password reset flow to regain access.

CV optimisation

Each optimisation uses one credit. Free-trial accounts receive monthly credits, Pro subscribers get up to 30 optimisations a month, and pay-per-use top-ups add one-off credits whenever you need them.

AI output may contain errors. Always review and edit your generated CV before sending it to prospective employers.

Billing & payments

For subscription changes, payment issues, refunds, and credit questions, visit our dedicated billing support page. You can review plans and top-ups on the Pricing page and manage your subscription from Billing.

Contact us

Still need help? Email us at support@luminouscv.com and include your account email and, where relevant, any payment reference so we can resolve your issue quickly.

Company Logo

LuminousCV

AI-powered CV optimisation that tailors your experience to the role, boosts ATS matching, and helps you apply with confidence.

Social

Product

  • How it works
  • Features
  • Pricing
  • Upload CV
  • Support

Account

  • Get started
  • Sign in

Legal

  • Privacy Policy
  • Terms of Service

© 2026 LuminousCV. All rights reserved.

Built to help you apply with confidence.

Company LogoLuminousCV
Pricing
Pricing
LoginGet Started

Help centre

Support

Find answers to common questions or reach out to us directly. We usually respond within one business day.

Getting started

Upload your CV and paste the job description on the Upload page. We tailor your experience to the role, improve ATS matching, and generate a polished result you can download from your Dashboard.

Account & sign-in

Manage your profile, connected sign-in methods, and password from the Account page. If you cannot sign in, use the password reset flow to regain access.

CV optimisation

Each optimisation uses one credit. Free-trial accounts receive monthly credits, Pro subscribers get up to 30 optimisations a month, and pay-per-use top-ups add one-off credits whenever you need them.

AI output may contain errors. Always review and edit your generated CV before sending it to prospective employers.

Billing & payments

For subscription changes, payment issues, refunds, and credit questions, visit our dedicated billing support page. You can review plans and top-ups on the Pricing page and manage your subscription from Billing.

Contact us

Still need help? Email us at support@luminouscv.com and include your account email and, where relevant, any payment reference so we can resolve your issue quickly.

Company Logo

LuminousCV

AI-powered CV optimisation that tailors your experience to the role, boosts ATS matching, and helps you apply with confidence.

Social

Product

  • How it works
  • Features
  • Pricing
  • Upload CV
  • Support

Account

  • Get started
  • Sign in

Legal

  • Privacy Policy
  • Terms of Service

© 2026 LuminousCV. All rights reserved.

Built to help you apply with confidence.