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Help article

Fix a failed renewal

What to do when Pro renewal fails and payment attention appears.

Updated 2026-09-13

Update payment

Open Billing and use Update payment or Manage Billing from the payment attention banner. After your card is updated, Pro access should restore on a successful charge.

Still stuck?

Open a billing support request with your account email and any Paystack payment reference so we can investigate.

Still need help? Send a support request.

LuminousCV

AI-powered CV optimisation that tailors your experience to the role, boosts ATS matching, and helps you apply with confidence.

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© 2026 LuminousCV. All rights reserved.

LuminousCVLuminousCV
PricingGuidesSupportLogin
Get Started
← Support

Help article

Fix a failed renewal

What to do when Pro renewal fails and payment attention appears.

Updated 2026-09-13

Update payment

Open Billing and use Update payment or Manage Billing from the payment attention banner. After your card is updated, Pro access should restore on a successful charge.

Still stuck?

Open a billing support request with your account email and any Paystack payment reference so we can investigate.

Still need help? Send a support request.

LuminousCV

AI-powered CV optimisation that tailors your experience to the role, boosts ATS matching, and helps you apply with confidence.

Product

  • How it works
  • Features
  • Guides
  • Pricing
  • Support

Account

  • Get started
  • Sign in

Legal

  • Privacy Policy
  • Terms of Service
  • System status

© 2026 LuminousCV. All rights reserved.