Help article
Fix a failed renewal
What to do when Pro renewal fails and payment attention appears.
Updated 2026-09-13
Update payment
Open Billing and use Update payment or Manage Billing from the payment attention banner. After your card is updated, Pro access should restore on a successful charge.
Still stuck?
Open a billing support request with your account email and any Paystack payment reference so we can investigate.
Still need help? Send a support request.